Mother-daughter duo Marie Brauer and Janey Thompson, the owner-operators of Berrybridge, only took over the shop this past December, but you'd swear they've been at it a decade. The women make an immediate and inviting impression: Come in, have a glass of wine, stay awhile. The racks are the bride's (or her mom's) to browse, with selections from quality designers including Romona Keveza and Matthew Christopher. Prices are all over the map — a pleasant discovery given the ritzy zip code. The only-one-bride-at-a-time house rule makes for a relaxed — and fun — shopping experience. (Don't forget to make an appointment.) And with Brauer and Thompson working as a team, one on clamp duty and the other taking extremely copious (helpful!) notes, it's impossible not to depart with a clear mental picture of a pretty girl in white, walking down an aisle.
My daughter and I loved the experience at Berrybridge. Janey and Marie took the time to help us find the perfect dress. They were professional and so caring as my daughter made the final selection. I would highly recommend going to Berrybridge to find a Wedding Dress!! It is an experience we will all remember.
I recently purchased my gown from Berrybridge, because it was the only shop in St. Louis that carried the designers I was interested in. I have to say, when all said and done, I would have rather driven to Chicago or flown to NYC for the same selection. The service was horrible, the owner Janey and her mother Marie, made it very clear they did not care about our experience...and that my $4K dress just wasn't high enough on their priority list to care.
I thought I'd give them another try and choose a bridesmaid dress there. I called several times to pick a time they would let me come in, but they always had an excuse. Janey even used the line "My mom has to cook for 36 people for Thanksgiving, we do not have time to have you come in." When my gown came in, I found a dress for my girls while we were waiting for our paperwork to be finished. I thought, what the heck, might as well get their dreses here. Until they went back on their word and told me their accountant would not except the payments in 2 parts. She told us, please go elsewhere, our accountant said this does not make sense for our books. Every other bridal shop I know of, asking you to pay the dress 1/2 up front and the remaining balance when the dress comes in.
Another thing....after realizing they did not have the selection in veils I was looking for (probably had 3 in their store total), they said they would let me barrow the sample dress to go to another location when trying them on. They called me back the day before I was supposed to get it for a veil trunk show and said they changed their mind.
That was enough, I had been warned of their poor service, so I went to pick my gown up and cut ties. My mom said she felt bad their seamstress was losing out on business because of their poor service and Marie responded "she's on contract with us and is too busy any way." To that, my mom responded, well can we have her information? And Marie said NO, I will not be giving that to you. We took the dress, said thank you, and got no response -- just the door shut and locked after we left.
I should have learned from other people's negative reviews, but I didn't. Shame on me!
Brides...it's not worth it!! Go to Town and Country at the Plaza, they will treat you like a queen and your experience will be wonderful!
I recently purchased my gown from Berrybridge, because it was the only shop in St. Louis that carried the designers I was interested in. I have to say, when all said and done, I would have rather driven to Chicago or flown to NYC for the same selection. The service was horrible, the owner Janey and her mother Marie, made it very clear they did not care about our experience...and that my $4K dress just wasn't high enough on their priority list to care.
I thought I'd give them another try and choose a bridesmaid dress there. I called several times to pick a time they would let me come in, but they always had an excuse. Janey even used the line "My mom has to cook for 36 people for Thanksgiving, we do not have time to have you come in." When my gown came in, I found a dress for my girls while we were waiting for our paperwork to be finished. I thought, what the heck, might as well get their dreses here. Until they went back on their word and told me their accountant would not except the payments in 2 parts. She told us, please go elsewhere, our accountant said this does not make sense for our books. Every other bridal shop I know of, asking you to pay the dress 1/2 up front and the remaining balance when the dress comes in.
Another thing....after realizing they did not have the selection in veils I was looking for (probably had 3 in their store total), they said they would let me barrow the sample dress to go to another location when trying them on. They called me back the day before I was supposed to get it for a veil trunk show and said they changed their mind.
That was enough, I had been warned of their poor service, so I went to pick my gown up and cut ties. My mom said she felt bad their seamstress was losing out on business because of their poor service and Marie responded "she's on contract with us and is too busy any way." To that, my mom responded, well can we have her information? And Marie said NO, I will not be giving that to you. We took the dress, said thank you, and got no response -- just the door shut and locked after we left.
I should have learned from other people's negative reviews, but I didn't. Shame on me!
Brides...it's not worth it!! Go to Town and Country at the Plaza, they will treat you like a queen and your experience will be wonderful!
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