One of the co-owners, Nicole Panepinto, seems to be a sardonic wretch. If you believe in a corollary between management, customer service, and importantly the food, then you might want to consider going elsewhere.
Perhaps it�s that Ms. Panepinto�s youth has passed her by. Or maybe it�s that she�s painfully aware that walking down the alter to exchange those sacred marital vows is an increasingly elusive possibility for her. If she�s unmarried at her arguably advanced age, it is likely the product of her behaving like a profligate knave.
Of course, all of this is just an opinion of Ms. Panepinto who seems to epitomize a sardonic wretch (redundancy regarding this point is helpful). How does that bode for customer service? Hopefully you won�t need to judge.