Make a girl blush, why don’t ya? Thanks on behalf of Franco for the honor, “Best Service in a Restaurant.” Hospitality is a craft unto itself and depends upon the entire staff. It’s everyone at Franco that makes the experience there memorable. The food’s easy to be enthusiastic about: Chris Williams, Michael Hood, and executive chef Matt Abeshouse put out some of the sexiest food I’ve ever had; TJ Vytlacil’s cocktails are worldclass; Christopher O’Connor must be the hardest working manager around; and every waiter is passionate about providing the best service possible. The owner, the indomitable Tom Schmidt, puts in long hours and lots of heart, and is a prince of a boss if ever there was one. Unfortunately, you won’t see me much at Franco these days: I moved to Colorado last month. But rest assured that whenever you go, you’ll be treated to St. Louis’ very best.
Best Service in a Restaurant - 2010
When you have the best server in St. Louis, it gives you a leg up on the competition for Best Service in a Restaurant. That server is 28-year-old Angela Raines. If she doesn't know Franco's French-bistro dishes as well as the restaurant's chef knows them, then she must be no more than a whisker short. (All the more remarkable considering that she herself adheres to a raw-food diet.) To that intelligence you can add a tableside manner that is gracious, engaging and funny but never falsely fawning. Should you end up with a different server, don't fret. Owner Tom Schmidt might not have the biggest staff in town, but he runs an efficient ship. Schmidt himself often acts as a runner or busser — a sure sign of a restaurant that counts the diner first.