Sunday's New York Times had a front-page story on Talx, a company headquartered near Westport Plaza that helps other companies -- including many in the Fortune 500 -- challenge unemployment claims. Talx's service can save firms money because if fewer former employees collect jobless benefits, the firms pay less in unemployment taxes.
The controversy, according the Gray Lady, is this:
...critics say the company has undermined a crucial safety net. Officials in a number of states have called Talx a chronic source of error and delay. Advocates for the unemployed say the company seeks to keep jobless workers from collecting benefits.Read the whole story and, at posting time, 113 readers' comments.