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Tuesday, May 14, 2013

Schnucks: Twenty Customers Who Won't Give Up On Supermarket No Matter What

Posted By on Tue, May 14, 2013 at 7:00 AM

Scott Schnuck. - VIA
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  • Scott Schnuck.

Here at Daily RFT, we've been following the Schnucks cyber attack controversy pretty closely, chronicling the various apologies and legal complaints the company is facing tied to a security breach that left millions of customers' credit card numbers vulnerable.

In our reporting, we've kept an eye on the hundreds of comments on Schnucks' Facebook page and while there are many angry customers who say they will never be coming back -- unless they are offered some serious coupon deals! -- we've noticed there are a handful of hardcore Schnuck devotees who will not abandon the local store. At any cost! The business is really a victim here, too, they argue.

So today, we bring you twenty reasons to continue shopping at Schnucks -- from its most vocal and loyal customers.

All posts below from Schnucks' Facebook posts on the security breach, where there are also many more comments of anger from self-professed ex-customers.

20. Banks Will Help You!

Natasha writes: Believe it or not this happens more often then people think! I use to work at a bank and debit cards and credit cards would always get hacked. If you are upset about the situation then get rid of all plastic and only use cash bc there's a good chance it'll happen to you again somewhere else!! I've been hacked 2 or 3 times by different places... Banks work with you on getting your money back!!

19. Don't Put a Local Company Out of Business

Mary Jo writes: I cancelled my card when I found out about it. I finally talked to someone from Schnucks Corp. and they handled both my questions with class. I have to eat crow. They are offering consumer credit for free, plus they offered to reimburse me for my debit card that I wanted overnighted. But hoping the mail gets it to me before I have to do that. I will continue to use Schnucks, the people know me there. I will use cash for awhile. I will not sue and try to put a local company out of business!

18. The Hackers Are To Blame

Molly writes: People should be angry at the hackers, not schnucks!

17. Think of the Employees

Lindy writes: I feel terrible for the employees honestly... I work retail and probably use my card 3 times a day or more in my store buying drinks or snacks on break or shopping when I get off work. I bet most employees there do the same. They have angry customers yelling at them over the security breach and their cards have all been compromised too.

16. Every Business Is At Risk These Days

Jennifer writes: Every business is at risk for an attack. Unfortunately it happened to such a large one that is frequented by so many St. Louisans. It happens. I'll still be shopping at Schnucks.

Continue for more of the best commentary from Schnucks loyalists.

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