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Tuesday, October 29, 2013

Veolia Water Withdraws From Contract with City of St. Louis

Posted By on Tue, Oct 29, 2013 at 12:00 PM

Page 3 of 3

The full statement given by Mary Ellen Ponder:

Chairman Kennedy, members of the Committee, thank you for providing me the opportunity to speak before you this morning on behalf of the mayor.

We are faced with stark challenges in managing the City Water Division. Operational costs are increasing; we are the owners of an aging drinking water system that is several decades old - if not older in some areas - and in dire need of reinvestment; and in spite of good faith efforts, progress to address these issues have been systematically stymied.

This morning, I would ask the Committee to ignore the manufactured drama that has blocked efforts to improve the Water Division. Instead, I would ask the Committee to focus on the one goal that has driven the Mayor for the past year - the Water Division must strive to provide St. Louis with the highest quality drinking water, at the lowest possible cost. Bottom-line, that is the most important fact in this ongoing debate. We must start focusing on the citizens we serve and the dollars they entrust to the Water Division.

Rate increases have already been too much. In 2008, a 19% increase. In 2009, a 14% increase. In 2010, the Water Division asked the Board of Alderman and the Mayor to approve an additional 21% increase. The Board, the Mayor, and water customers were rightfully outraged. In lieu of a much larger increase, a 12% increase was approved and the Water Division was instructed to find ways to streamline operations, maximize revenue generation, and reduce costs wherever possible, which included deferring needed capital improvements to an aging infrastructure. This was achieved, all the while maintaining our commitment to affordable and high quality water service. However, all indicators are that rates would need to increase further. The Mayor found this unacceptable without an assurance that everything possible was being done to achieve maximum efficiency in the Water Division's operations.

To ensure that every effort was being made - and in lieu of continued rate increases - over a year ago, the City issued a request for proposals to engage specific expertise to continue the Water Division's efforts to improve its operations and achieve greater efficiency. The expertise sought is very specific to water system operations and could provide insights, programs, and new ideas on how to increase efficiency, maximize revenue, and postpone or at least lessen future rate increases. Do not forget - and as I have stated before - these are dollars entrusted to the City to pay for water service. This is what we should absolutely be doing on behalf of our customers.

The selection committee - a selection committee governed by ordinance and made up of representatives from the Comptroller's Office, the President of the Board of Aldermen's Office, the Mayor's Office, and the Water Division - selected Veolia Water based on an open, competitive and legitimate bidding process. Allow me to repeat - an open, competitive and legitimate bidding process governed by ordinance - selected Veolia Water to perform this work.

At this point, the focus on citizens and the Mayor's goal to provide St. Louis with the highest quality drinking water, at the lowest possible cost became a distraction. Instead, the debate turned to political posturing, misinformation, mudslinging - in short, an ongoing campaign of scare tactics and outright lies was substituted in the place of what best served our citizens.

Over a year is lost - time that has brought us no further along in ensuring affordable and high quality drinking water. It is embarrassing and has made City Hall appear on par with the dysfunction and absurdity that has come to mark policy-making in our nation's capital. For the good of our citizens, for the good our City, for the future of St. Louis, the political theater, lingering electoral acrimony, and the advancing of agendas unrelated to City government must stop.

Unfortunately, the passage of a year has had a greater impact than just lost time. Veolia Water, the firm that was legitimately selected per ordinance, to help improve the Water Division's level of efficiency, has decided our business is not worth it. It is not worth the damage to their business. Veolia will not go forward with the contract they were legitimately awarded. Frankly, they can't be blamed.

So, we are going in a new direction. We have asked MSD, the Metropolitan St. Louis Sewer District, to work with us to identify ways to protect the quality of our water and hold water rates down. As we all know, MSD is not a water company, per say, but they do know about water, aging infrastructure and the need to provide the best possible customer service at the lowest possible cost. We should not expect the same level of expertise and service, but they have faced similar efficiency challenges over the past 10 to 15 years. It's a starting point that allows us to turn the page on the past year and to refocus on the citizens of St. Louis.

In an effort to make rate increases a last resort and to ensure any possible increases are absolutely minimized, MSD has agreed to work with the Mayor's office to address the following challenges:

1) The structure and leadership of the water division itself.

2) Concrete steps we can take in the short run to address our aging infrastructure and improve efficiency.

3) Long term management of this important asset.

We must try in earnest to spare our citizens higher water rates that they cannot afford. It is time to turn the page and start focusing again on the citizens we are all supposed to serve.

Follow Jessica Lussenhop on Twitter at @Lussenpop. E-mail the author at

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